{"id":9847,"date":"2026-02-19T12:22:51","date_gmt":"2026-02-19T08:52:51","guid":{"rendered":"https:\/\/sorena-hotel.com\/hotel-stay-policies-regulations\/"},"modified":"2026-02-24T12:25:07","modified_gmt":"2026-02-24T08:55:07","slug":"hotel-stay-policies-regulations","status":"publish","type":"page","link":"https:\/\/sorena-hotel.com\/en\/hotel-stay-policies-regulations\/","title":{"rendered":"Hotel Stay Policies &#038; Regulations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9847\" class=\"elementor elementor-9847 elementor-9793\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6495bd1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6495bd1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4ad1f02\" data-id=\"4ad1f02\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50288f4 elementor-widget elementor-widget-html\" data-id=\"50288f4\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.5.0\/css\/all.min.css\">\r\n\r\n<section class=\"sorena-rules-en\" lang=\"en\" dir=\"ltr\">\r\n  <style>\r\n    .sorena-rules-en{\r\n      --sr-primary: var(--e-global-color-primary,#b08d57);\r\n      --sr-secondary: var(--e-global-color-secondary,#1f2937);\r\n      --sr-text: var(--e-global-color-text,#374151);\r\n      --sr-muted: #6b7280;\r\n      font-family: inherit;\r\n      color: var(--sr-text);\r\n    }\r\n    .sre-wrap{max-width:980px;margin:0 auto}\r\n    .sre-hero{\r\n      background:linear-gradient(180deg,rgba(176,141,87,.10),rgba(176,141,87,.02));\r\n      border:1px solid rgba(176,141,87,.25);\r\n      border-radius:18px;\r\n      padding:22px;\r\n      margin-bottom:18px;\r\n    }\r\n    .sre-title{\r\n      margin:0;\r\n      font-size:26px;\r\n      font-weight:800;\r\n      color:var(--sr-secondary);\r\n      letter-spacing:-.2px;\r\n    }\r\n    .sre-sub{margin-top:10px;line-height:1.85}\r\n    .sre-grid{display:grid;gap:14px}\r\n    @media(min-width:880px){\r\n      .sre-grid{grid-template-columns:1fr 1fr}\r\n      .full{grid-column:1\/-1}\r\n    }\r\n    .sre-card{\r\n      border:1px solid rgba(176,141,87,.25);\r\n      border-radius:16px;\r\n      padding:16px;\r\n      background:#fff;\r\n      box-shadow:0 8px 22px rgba(0,0,0,.05);\r\n    }\r\n    .sre-head{display:flex;align-items:center;gap:10px;margin-bottom:10px}\r\n    .sre-ico{\r\n      width:36px;height:36px;border-radius:12px;\r\n      display:flex;align-items:center;justify-content:center;\r\n      background:rgba(176,141,87,.12);\r\n      color:var(--sr-primary);\r\n      flex:0 0 auto;\r\n    }\r\n    .sre-h{margin:0;font-size:16px;font-weight:800;color:var(--sr-secondary)}\r\n    .sre-list{\r\n      margin:0;\r\n      padding-left:18px;\r\n      line-height:1.9;\r\n    }\r\n    .sre-list li{margin:6px 0}\r\n    .sre-p{margin:8px 0;line-height:1.9}\r\n    .sre-strong{font-weight:800;color:var(--sr-secondary)}\r\n    .sre-badge{\r\n      background:rgba(176,141,87,.12);\r\n      padding:2px 10px;border-radius:999px;\r\n      font-size:12px;margin-left:6px;\r\n      border:1px solid rgba(176,141,87,.18);\r\n      white-space:nowrap;\r\n    }\r\n    .sre-note{\r\n      margin-top:14px;\r\n      padding:14px;\r\n      border-radius:14px;\r\n      border:1px dashed rgba(176,141,87,.4);\r\n      background:rgba(176,141,87,.05);\r\n      line-height:1.9;\r\n    }\r\n    .sre-footer{\r\n      margin-top:14px;\r\n      text-align:center;\r\n      color:var(--sr-muted);\r\n      font-size:13px;\r\n      line-height:1.8;\r\n    }\r\n  <\/style>\r\n\r\n  <div class=\"sre-wrap\">\r\n\r\n    <div class=\"sre-hero\">\r\n      <h2 class=\"sre-title\">Hotel Policies & Stay Information<\/h2>\r\n      <p class=\"sre-sub\">\r\n        Welcome to <span class=\"sre-strong\">Firoozeh Sorena Superior Hotel Apartment<\/span>. We are delighted to host you in Shiraz and are committed to making your stay comfortable and memorable.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"sre-grid\">\r\n\r\n      <!-- Check-in \/ Check-out -->\r\n      <div class=\"sre-card\">\r\n        <div class=\"sre-head\">\r\n          <span class=\"sre-ico\"><i class=\"fa-solid fa-clock\"><\/i><\/span>\r\n          <h3 class=\"sre-h\">Check-in & Check-out<\/h3>\r\n        <\/div>\r\n        <ul class=\"sre-list\">\r\n          <li><span class=\"sre-strong\">Check-in:<\/span> 14:00 (Early check-in is subject to availability.)<\/li>\r\n          <li><span class=\"sre-strong\">Check-out:<\/span> 11:30<\/li>\r\n          <li><span class=\"sre-strong\">Late check-out:<\/span> 12:00\u201315:30 = 50% of one night\u2019s rate<\/li>\r\n          <li>After 15:30 = Full night\u2019s rate <span class=\"sre-badge\">Peak-season restrictions may apply<\/span><\/li>\r\n        <\/ul>\r\n      <\/div>\r\n\r\n      <!-- Wellness -->\r\n      <div class=\"sre-card\">\r\n        <div class=\"sre-head\">\r\n          <span class=\"sre-ico\"><i class=\"fa-solid fa-person-swimming\"><\/i><\/span>\r\n          <h3 class=\"sre-h\">Wellness Center (Pool, Sauna & Jacuzzi)<\/h3>\r\n        <\/div>\r\n        <ul class=\"sre-list\">\r\n          <li><span class=\"sre-strong\">Ladies:<\/span> 08:00 \u2013 15:00 <span class=\"sre-badge\">2-hour sessions<\/span><\/li>\r\n          <li><span class=\"sre-strong\">Gentlemen:<\/span> 16:00 \u2013 23:00 <span class=\"sre-badge\">2-hour sessions<\/span><\/li>\r\n        <\/ul>\r\n      <\/div>\r\n\r\n      <!-- Dining -->\r\n      <div class=\"sre-card\">\r\n        <div class=\"sre-head\">\r\n          <span class=\"sre-ico\"><i class=\"fa-solid fa-utensils\"><\/i><\/span>\r\n          <h3 class=\"sre-h\">Dining Hours<\/h3>\r\n        <\/div>\r\n        <ul class=\"sre-list\">\r\n          <li><span class=\"sre-strong\">Breakfast:<\/span> 07:30 \u2013 10:00 (In-room breakfast is available at an additional charge.)<\/li>\r\n          <li><span class=\"sre-strong\">Lunch:<\/span> 13:00 \u2013 15:00<\/li>\r\n          <li><span class=\"sre-strong\">Dinner:<\/span> 19:00 \u2013 22:00<\/li>\r\n          <li><span class=\"sre-strong\">Coffee Shop:<\/span> 08:00 \u2013 23:00<\/li>\r\n        <\/ul>\r\n      <\/div>\r\n\r\n      <!-- Visitors -->\r\n      <div class=\"sre-card\">\r\n        <div class=\"sre-head\">\r\n          <span class=\"sre-ico\"><i class=\"fa-solid fa-user-shield\"><\/i><\/span>\r\n          <h3 class=\"sre-h\">Visitor Policy<\/h3>\r\n        <\/div>\r\n        <p class=\"sre-p\">\r\n          For privacy and security, non-resident visitors (including friends, relatives, and colleagues) are not permitted to enter guest rooms. Visitors may use the lobby and coffee shop areas.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <!-- Housekeeping -->\r\n      <div class=\"sre-card full\">\r\n        <div class=\"sre-head\">\r\n          <span class=\"sre-ico\"><i class=\"fa-solid fa-broom\"><\/i><\/span>\r\n          <h3 class=\"sre-h\">Housekeeping & Laundry<\/h3>\r\n        <\/div>\r\n        <p class=\"sre-p\">Daily housekeeping service is available from <span class=\"sre-strong\">08:00 to 12:00<\/span>.<\/p>\r\n        <p class=\"sre-p\">\r\n          For laundry service, please complete the laundry form and submit your request to Housekeeping or the Laundry Unit by <span class=\"sre-strong\">10:00 AM<\/span>.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <!-- General -->\r\n      <div class=\"sre-card full\">\r\n        <div class=\"sre-head\">\r\n          <span class=\"sre-ico\"><i class=\"fa-solid fa-circle-info\"><\/i><\/span>\r\n          <h3 class=\"sre-h\">General Policies<\/h3>\r\n        <\/div>\r\n        <ul class=\"sre-list\">\r\n          <li><span class=\"sre-strong\">Minibar:<\/span> Minibar items are charged separately from the room rate.<\/li>\r\n          <li><span class=\"sre-strong\">Key Cards:<\/span> Please return your key card to Reception upon check-out. A replacement fee applies for lost cards.<\/li>\r\n          <li><span class=\"sre-strong\">Pets:<\/span> Pets are not permitted.<\/li>\r\n          <li><span class=\"sre-strong\">Smoking:<\/span> Smoking is strictly prohibited inside rooms; please use designated outdoor areas.<\/li>\r\n          <li><span class=\"sre-strong\">Damage & Loss:<\/span> Guests are responsible for any loss, damage, or stains requiring specialized cleaning or replacement of hotel property.<\/li>\r\n        <\/ul>\r\n\r\n        <div class=\"sre-note\">\r\n          Thank you for your cooperation.<br>\r\n          <span class=\"sre-strong\">Firoozeh Sorena Superior Hotel Apartment<\/span>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n\r\n    <div class=\"sre-footer\">\r\n      This page provides general stay policies and may be updated during peak seasons or special conditions.\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Hotel Policies &#038; Stay Information Welcome to Firoozeh Sorena Superior Hotel Apartment. We are delighted to host you in Shiraz and are committed to making your stay comfortable and memorable. Check-in &#038; Check-out Check-in: 14:00 (Early check-in is subject to availability.) Check-out: 11:30 Late check-out: 12:00\u201315:30 = 50% of one night\u2019s rate After 15:30 = [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9847","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sorena-hotel.com\/en\/wp-json\/wp\/v2\/pages\/9847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sorena-hotel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sorena-hotel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sorena-hotel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sorena-hotel.com\/en\/wp-json\/wp\/v2\/comments?post=9847"}],"version-history":[{"count":1,"href":"https:\/\/sorena-hotel.com\/en\/wp-json\/wp\/v2\/pages\/9847\/revisions"}],"predecessor-version":[{"id":9848,"href":"https:\/\/sorena-hotel.com\/en\/wp-json\/wp\/v2\/pages\/9847\/revisions\/9848"}],"wp:attachment":[{"href":"https:\/\/sorena-hotel.com\/en\/wp-json\/wp\/v2\/media?parent=9847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}